Frequently Asked Questions

Yes — we work with clients across the country and internationally. The entire process runs over video calls, shared documents, and our project management system. If you're local to Austin we're happy to meet in person, but it's never required.

We work with homeowners, small businesses and larger commercial clients across the Austin metro area — from single-scope jobs to ongoing partnerships.

Not at all. Most clients come to us with a rough idea. A short call is enough for us to ask the right questions and shape the scope with you.

Yes. Every project starts with a free, no-obligation estimate that spells out the scope, timeline and price in writing.

Each plan lists exactly what is covered — consultation, hours of work, revision rounds and support. See the Services page for the full breakdown of Starter, Professional and Enterprise.

Yes. We regularly combine services into a single scope with one schedule and one point of contact.

For larger projects we can split payments into milestones. Ask us when you request your estimate.

Most projects take between one and four weeks depending on scope. Your written estimate includes a start and completion date.

Often, yes. Same-week scheduling is available for many projects — tell us your deadline when you get in touch.

It starts with a free consultation, followed by a written estimate. Once you approve it, we schedule the work and assign your point of contact.

It depends on the plan: one round on Starter, three on Professional and unlimited on Enterprise.

You receive the finished work together with a detailed report of what was done, and you sign off only when you're fully satisfied.

Yes. We follow up after completion and stay available for questions — ongoing support is included in our recurring plans.

Small adjustments within the agreed scope are covered by our satisfaction guarantee. Anything beyond that we quote clearly before starting.